Update on Ian: Ian ended up spending 1 1/2 days in the emergency room with forty other people waiting for beds in our world-famous hospital. By late Thursday afternoon, the word came down that a room was available and Ian was there by 8 p.m. He is recovering from his bladder infection and was fever free today. He is starting to smirk again at the nurses, so I have hopes that he will be able to go home tomorrow.
When we visited Ian this evening there was a letter on his bedside tray from the chief operating officer of the health system apologizing for the long wait for admission to the hospital. With it were four $5 coupons to pay for meals at the hospital. I'm sure this is part of the "It's OK to say you're sorry" policy that I have written about before. It does take the sting out of the long wait and frustration of dealing with a large health system. $20 worth of food from the hospital cafeteria is not exactly a dining adventure, but I intend to spend every penny of it, no matter what.
No comments:
Post a Comment